Is your Sky Broadband slow?

Find out what speeds you’re currently getting and the solution if your Sky internet is slow.

Fill out the form to see if we can improve your broadband within days

Thanks - we've got your details and will be in touch as soon as possible.

Whether it's trying to stream your favourite program, working from home, or online shopping, nobody likes a slow Sky broadband service. But what are your options? We'll go through these with you as well as help you work out your current speeds.

You might what to know what causes slow broadband which we go into detail about below. But before you make any changes read on to find out more.

Fix Slow Broadband

Lets check your connection

1) Your WiFi coverage

A lot of the time the issue isn't with your Sky service at all. It could in fact be down to the WiFi coverage around your property.

Do you find that it works well in some rooms but not in others? If so, that could be the problem. Check out how to improve your WiFi coverage.

Mesh Extenders

2) Contact Sky Broadband support about your service

It's also quite possible there is a fault with your line or equipment. So, it's always best to get in touch with Sky customer service first as they can check over your service.

What are your solutions?

So, you've made sure it's not your WiFi and you've spoken to Sky about your slow broadband. If they have unfortunately confirmed that there's nothing they can do to improve this then what are your options?

First, let's find out what speeds you're getting. Run a speed test below.

Remember those speeds as we'll come back to them.

To get past slow your Sky broadband speeds it's time to move past using a fixed-line connection and go wireless.

Introducing 4G Broadband

4G Broadband is a home internet service that uses the 4G network instead of a fixed line. In other words, a wireless service.

This will allow you to move away from the fixed line that is causing poor speeds and over to a faster wireless service.

If you don’t currently receive a strong 4G signal, or any signal at all on your smartphone then don’t worry! In the last few years, it's been recognised that a wireless service is the only way to get a fast solution to areas which are most in need. Some properties will benefit greatly from our powerful high gain antenna which is professionally installed by one of our engineers. So even if you get no signal on your mobile phone our antenna should allow you to receive a connection.

Fast 4G Broadband

This is a service offered by us at National Broadband with a full money back guarantee. There’s no risk to you at all in trying out our service.

Money Back Guarantee

If you're not sure what option is for you, enter your speeds below in the next section and we'll provide you with more specific advice.

Enter your speed test result below to learn more about improving your broadband

Mbps
Are you in a major town or city?

Please enter a number for your speed result

Great news - we've got the solution for you

You should definitely get in touch. Our Fast 4G broadband offers average speeds of 25 Mbps and covers almost every UK property. What's more, it'd only take us a week or two to get you up and running with a genuinely life-changing much faster connection.

So why not fix your slow broadband today?

Find Out More

We may not have a solution for you today… but we will soon

We can't help you quite yet. But the networks are also starting to roll out low-band 5G coverage as of October 2021 – and once that reaches your area, our SuperFast Plus 5G broadband will provide speeds in the region of 50 to 60 Mbps, compared to our 4G’s average of 25 Mbps.

Keep yourself updated on what’s coming

Find Out More

We may be able to improve your broadband soon

You’ll probably need to wait for full fibre broadband to become available where you are to be able to get a faster connection. Or depending on your current speeds, you might be interested in our SuperFast Plus 5G broadband. Available soon, this will offer an average performance of around 50 to 60 Mbps.

If that sounds of interest, we’ll keep you updated

Find Out More

Congratulations! You have excellent broadband

You've already got a broadband connection that's providing you with ultrafast speeds, meaning faster than 100 Mbps. You must have a full fibre broadband service and that’s the fastest broadband delivery technology currently available. You can't do better than that!

Great news - we've got at least one solution for you

You should definitely get in touch. Our Fast 4G broadband offers average speeds of 25 Mbps and covers almost every UK property. What's more, you may well also be covered by our UltraFast 5G broadband with speeds in excess of 100 Mbps.

Find out how to fix your slow broadband today

Great news – we can provide you with 5G broadband

You're almost certainly covered by our UltraFast 5G broadband services. With average speeds in excess of 100 Mbps, UltraFast 5G broadband can be deployed within just a few days, giving you the lightning-quick connection speed you've been waiting for.

Get next generation ultrafast broadband today

Find Out More

We may well be able to improve your broadband performance

You are almost certainly covered by our UltraFast 5G broadband services and depending on the strength of the 5G signal where you are, you could get speeds approaching 300 Mbps. However, because it’s impossible for us to guarantee that level of performance, we much prefer to quote average 5G broadband speeds, which are around 120 Mbps.

If you’re still interested, just get in touch

Find Out More

Congratulations! You have excellent broadband

You've already got a broadband connection that's providing you with ultrafast speeds, meaning faster than 100 Mbps. You must have a full fibre broadband service and that’s the fastest broadband delivery technology currently available. You can't do better than that!